Northside Healthcare

Comprehensive Healthcare Support

Importation and Distribution

We manage the entire supply chain with precision and reliability. Our service includes sourcing products from our global partners, handling all international logistics, customs clearance, and warehousing, and finally, ensuring timely and secure delivery to government hospitals and private clinics. We mitigate supply chain risks so you don't have to.

Local Technical Representation

For our overseas manufacturing partners, we serve as their official local arm. This comprehensive representation includes:

  • On-the-Ground Support: Providing first-line technical support, product implementation, and clinical training for end-users.

  • Authority Representation: Acting as the official legal and technical representative with national health authorities (e.g., Pharmacy and Poisons Board) for product registration and license maintenance.

Regulatory Services

Navigating the regulatory landscape can be complex. Our expert team provides end-to-end regulatory support, assisting both our partners and clients with:

  • Regulatory Strategy: Guidance on the specific requirements for product registration in Kenya, Uganda, Tanzania, Rwanda, and beyond.

  • Product Registration: Managing the entire submission process to health authorities for new product approvals.

  • Compliance Assurance: Ensuring ongoing adherence to all local and international regulatory standards and renewing licenses as required.

Technical Support

Our team of certified technical experts, including biomedical engineers, pharmacists, and medical technologists, provides invaluable post-sales support:

  • Installation & Commissioning: Professional setup and calibration of medical equipment.

  • Training Programs: Comprehensive training for healthcare staff on the proper use, maintenance, and troubleshooting of devices and diagnostics.

  • After-Sales & Maintenance: Providing ongoing maintenance services, spare parts, and repair support to minimize downtime and extend the life of your equipment.

Partner with Us:

Interested in exploring collaboration opportunities with a leader in medical distribution?
Email: info@northside-healthcare.com | Phone: +254 703 551 761

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